20/06/2016

So, I mentioned a “Domino” in the last post. LSS had sent a text back, asking what this was, because nobody from Orange had mentioned it before. Well, she received the reply. A “Domino” is what Orange call a little device which you plug into your computer, and it then provides an Internet connection!

Via 3G.
Which doesn’t work here.
Sigh.

After LSS returned from giving English lessons, we had supper as usual. The plan was to take the car into the village at 20:45, ready for the telephone call from the Orange manager at 21:00. Of course, it was pouring with rain.

Well, just before 20:30, LSS’s mobile beeped. It didn’t ring, it beeped. “You have one missed call,” read the screen, “Timed at 20:20. The caller did not leave a message.”.
Swearing profusely in French, LSS grabbed the car keys, and we left for the village. On the way there, the mobile beeped again.
When we stopped in the village (where we managed to find the strongest signal yet – two bars), two text messages arrived from the manager of the Orange shop. The first said that she was at that moment on the phone to the Orange Service department, and LSS should have her mobile ready at hand, because they would be calling her at 20:30.
The next text said simply: “Make that 20:00.”
Yes, even SMS texts from Orange don’t come through on time.

Then…

“You have one missed call”, read the screen, “Timed at 20:35. The caller did not leave a message.”
We waited, in the car, in the rain.
The village church clock chimed nine times. No promised telephone call from the Orange manager was received. We waited until 21:07, then headed home.
LSS has now changed her mind about Bouygues Telecom, and will be contacting them tomorrow, with the first order of business being the changing of her mobile provider to Bouygues.
She did send a text to the manager of the Orange shop to tell her what happened, and received a reply with the following advice:
“Call this number – 3900 – tomorrow morning after 08:00 and you’ll be able to speak to someone to get more detailed information about your problem.”

We can’t wait…

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